To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.
This course provides accurate and effective processes of cost calculation and control and allows students to learn what kind of costs that they need in include when calculating the cost, how to calculate and how to price food and beverage that will make profit.
This course will teach you techniques to successfully close a deal and get to organize bouquets both inside and outside your hotel. Tips on how to win customers’ heart and how to win over competitors, as well as bouquet preparation and supervision processes that guarantee the satisfactory of customers and the success of the work will also be shared.
Through this course, you will understand all dimensions of restaurant and diner management that can be a start for your success and a way to keep your business sustainably successful. In addition, you can use the knowledge to improve your business more systematically.
Be assured of professional courses and teaching
Taught by specialists in the hospitality industry
There is a certificate for every course
Enhance your professional skills
Professional laboratories and internship opportunities
You have added a course
กรุณาเข้าสู่ระบบ หรือ สมัครสมาชิก