A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.

เติบโตในอุตสาหกรรมสุขภาพและความงาม ด้วยความรู้ที่ใช่!อุตสาหกรรม Wellness กำลังขยายตัวอย่างรวดเร็วทั่วโลก ผู้บริโภคหันมาใส่ใจสุขภาพแบบองค์รวมมากขึ้น

The course provides you the opportunity to learn from one of the most famous specialists in Thailand. You will know the digital marketing techniques that can increase your income, expand customer base, establish new network, and create worldwide reputation for your hotel or company within a short period of time. This course will make you understand how to perform digital marketing correctly and effectively by yourself. Moreover, it can safe your money and time, as well as provide you practical outcomes.

To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.  

To manage a diner or a restaurant that makes the most profit, one of the important factors that an owner or an executive need to consider and understand is how to control food and beverage cost. This course provides accurate and effective processes of cost calculation and control and allows students to learn what kind of costs that they need in include when calculating the cost, how to calculate and how to price food and beverage that will make profit. This course is useful for diners, restaurants, and resorts with cafeteria.

Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing. 

เรียนรู้เทคนิคขั้นสูงในด้านการบริหารรายได้ให้กับโรงแรม รวมถึงการกำหนดนโยบายทางการตลาดที่ชัดเจน เพื่อให้นำมาซึ่งรายได้ตามแผนการตลาดที่ได้จัดทำไว้ โดยผ่านการบริหารช่องทางการจัดจำหน่ายอย่างหลากหลายเพื่อให้มีส่วนผสมของลูกค้าที่มีทุนทรัพย์แตกต่างกันอย่างเหมาะสม ทำให้โรงแรมสามารถทำรายได้ และกำไรสูงสุดตลอดปี

Unlock the power of strategic decision-making with a deep dive into Hotel P&L. Master the financial insights that drive profitability, competitiveness, and long-term success.

Paying tax is entrepreneurs’ role and responsibility and they must pay tax in accordance with the correct type of incomes and actual expenses. Therefore, entrepreneurs must be careful. Now, there are many different kinds of hotel and food and accommodation businesses and responsible personnel should have knowledge and understanding of taxation in order to plan taxation system that is correct and suitable for the type of their business. By doing so, there will be less mistakes and they can effectively solve taxation-related problems that affect their business. 

Banquet and catering department can make money for your hotel tremendously. However, as the works are detail-oriented and highly competitive, they require especially close supervision, particularly banquets that are complicated, e.g., an outdoor banquet that you need to move facilities and food to where your customers need, or a wedding banquet that is the most important event of a bride and a groom. This course will teach you techniques to successfully close a deal and get to organize bouquets both inside and outside your hotel. Tips on how to win customers’ heart and how to win over competitors, as well as bouquet preparation and supervision processes that guarantee the satisfactory of customers and the success of the work will also be shared. 

Kitchen is the heart of restaurant business as most of the cost is spending there. Effective kitchen management will contribute to effective cost control. Therefore, owners and managers need to put more focus on this point. This course will help you understand how to plan and manage the kitchen effectively which can reduce your cost and increase your income. 

Upgrade your professional kitchen management skills by creating a well-structured and efficient kitchen system. Ensure smooth operations across all kitchen functions, maximize productivity, and drive your restaurant’s revenue to its full potential.

Appropriately pricing hotel room will heighten the sale amount at all times and all channels. Your hotel will make highest profit and receive no problem or complain from any party.

This course provides a clear understanding of hotel and resort financial accounting, focusing on profit and cost centers such as rooms, food and beverage, and event services. Participants will learn essential skills in cost calculation, break-even analysis, financial planning, and effective financial control, enabling executives and entrepreneurs to manage hotel finances efficiently and sustainably.