Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

Unlock the secrets of Asset Management in the hospitality industry with a practical, investor-driven approach. This course dives deep into how to think like an investor when managing hotels, focusing on the critical challenge of negative Flow-Through—a key metric that determines operational efficiency and profit sustainability.

เติบโตในอุตสาหกรรมสุขภาพและความงาม ด้วยความรู้ที่ใช่!อุตสาหกรรม Wellness กำลังขยายตัวอย่างรวดเร็วทั่วโลก ผู้บริโภคหันมาใส่ใจสุขภาพแบบองค์รวมมากขึ้น

เติบโตในอุตสาหกรรมสุขภาพและความงาม ด้วยความรู้ที่ใช่!อุตสาหกรรม Wellness กำลังขยายตัวอย่างรวดเร็วทั่วโลก ผู้บริโภคหันมาใส่ใจสุขภาพแบบองค์รวมมากขึ้น

To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.  

Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing. 

This program is designed for hotel owners, general managers, revenue and commercial leaders, and senior executives with a foundation in Revenue Management. Through an Executive Action Learning approach, participants will develop practical strategies to enhance hotel performance and drive measurable business results.

This course equips hotel executives and owners with practical strategies to optimize procurement costs, source high-quality products at competitive prices, and negotiate effectively with suppliers to secure the best commercial terms.

Paying tax is entrepreneurs’ role and responsibility and they must pay tax in accordance with the correct type of incomes and actual expenses. Therefore, entrepreneurs must be careful. Now, there are many different kinds of hotel and food and accommodation businesses and responsible personnel should have knowledge and understanding of taxation in order to plan taxation system that is correct and suitable for the type of their business. By doing so, there will be less mistakes and they can effectively solve taxation-related problems that affect their business. 

The course offers knowledge on how to win the heart of customers, how to manage operation at the front desk, the importance of housekeeping section that impresses customers with their services, how to manage food and beverage service, how to control cost, the importance of kitchen management, health occupation, quality control, kitchen design, menu design, work force planning, as well as how to purchase raw materials.    Financial and accounting management of a hotel can evaluate the operation of hotel executives and owners. Personnel is also an important composition that drives all types of businesses. Therefore, human resource development and management, as well as a hotel’s crisis management and risk management measures are crucial for a business to be successful. Dusit Thani College invites successful hotel managers with vision, leadership and ethics in hotel management to give lectures to students of this course.

The course offers knowledge on how to win the heart of customers, how to manage operation at the front desk, the importance of housekeeping section that impresses customers with their services, how to manage food and beverage service, how to control cost, the importance of kitchen management, health occupation, quality control, kitchen design, menu design, work force planning, as well as how to purchase raw materials.    Financial and accounting management of a hotel can evaluate the operation of hotel executives and owners. Personnel is also an important composition that drives all types of businesses. Therefore, human resource development and management, as well as a hotel’s crisis management and risk management measures are crucial for a business to be successful. Dusit Thani College invites successful hotel managers with vision, leadership and ethics in hotel management to give lectures to students of this course.