Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

เข้าใจขั้นตอนการเปิดธุรกิจร้านอาหาร แนวคิดการวางแผนธุรกิจ ไปจนถึงการปฏิบัติการและการควบคุม ได้พัฒนาทักษะความรู้และทักษะในการดำเนินงานธุรกิจร้านอาหาร กระบวนการการจัดการ การบริหาร การจัดการพนักงาน การตลาด การขาย การบริหารการเงิน การวางแผนเมนู การผลิตอาหาร เครื่องดื่ม และการให้บริการ ตลอดจนการควบคุมคุณภาพ และการรับมือกับปัญหา ให้สามารถนำไปปรับใช้อย่างมีประสิทธิภาพ และประสบความสำเร็จ

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

Unlock the secrets of Asset Management in the hospitality industry with a practical, investor-driven approach. This course dives deep into how to think like an investor when managing hotels, focusing on the critical challenge of negative Flow-Through—a key metric that determines operational efficiency and profit sustainability.

Elevate your skills as a GM to drive profitability, strengthen your team, and solve challenges with real impact. An intensive program designed to prepare you in every essential aspect—trusted by owners, loved by teams, and valued by guests.

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.

เติบโตในอุตสาหกรรมสุขภาพและความงาม ด้วยความรู้ที่ใช่!อุตสาหกรรม Wellness กำลังขยายตัวอย่างรวดเร็วทั่วโลก ผู้บริโภคหันมาใส่ใจสุขภาพแบบองค์รวมมากขึ้น

เติบโตในอุตสาหกรรมสุขภาพและความงาม ด้วยความรู้ที่ใช่!อุตสาหกรรม Wellness กำลังขยายตัวอย่างรวดเร็วทั่วโลก ผู้บริโภคหันมาใส่ใจสุขภาพแบบองค์รวมมากขึ้น

To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.  

Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing. 

Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing. 

This program is designed for hotel owners, general managers, revenue and commercial leaders, and senior executives with a foundation in Revenue Management. Through an Executive Action Learning approach, participants will develop practical strategies to enhance hotel performance and drive measurable business results.