Anytime

Anytime

Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Hotels are great at making the guest experience seamless, but it is not without great effort and coordination. Discover how a hotel is run, the right ways to meet and exceed guest expectations and what delivering 5-star guest service requires.

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

Guests at events and restaurants today are looking for unique experiences and a high level of professional service. Learn the techniques of restaurant and beverage service that will allow you to gain employment at 5-star hotels and restaurants.

A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.