Professional Courses (Short Course)

To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.  

To manage front office in hotels and resorts for smooth and efficient operation and to impress customers is not an easy job. The staffs, therefore, must acquire appropriate and accurate advice from experts so that they can have a guideline to follow and become successful in their job. In addition, heads or executives of the front office must know how to write different types of reports and understand how to read numbers in reports, which is necessary for analyzing and managing their work most effectively.  

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.

This course provides accurate and effective processes of cost calculation and control and allows students to learn what kind of costs that they need in include when calculating the cost, how to calculate and how to price food and beverage that will make profit. 

This course will help you to thoroughly understand all steps of how to work with different OTAs and how to maximize results, learn that each OTA has different systems and good & bad points that you need to pay attention, and learn how to smoothly work with each OTA to increase your sales and gain the most profits both in high and low seasons. 

This course will help you understand and capable of applying modern techniques / strategies to human resource management system. This will help connect employees from different backgrounds and age together, along with establish good attitudes, promote synergy, and provide motivation for everyone. These effects will lead to efficient performance with great quality outcome that can impress everyone involved.