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Front Office Management for Hotels and Resorts *(The course is conducted in English)

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This course is designed for senior front office staff  and front office managers to develop their skills and knowledge in both managing their teams and  fulfilling their tasks successfully. It is also highly recommended for those who aim to be senior front  office staff or a front office manager in the near future, and very useful for hotel owners and managers  who do not have strong background in front office management.

This course will include:

• The structure, systems and working procedures of the front office
• Tasks of front office management
• Policy and important guidelines for the front office
• Manning and staff allocation
• Staff recruitment, training and coaching
• Staff evaluation and development
• Pricing and target markets
• Upselling skills and techniques
• Task management and problem solving
• Report preparation and analysis
• Case studies

This course is for:

The course is conducted in English by an experienced expert from the hotel industry who has extensive experience in front office management.

Date & Time

5-6 December 2020 / 09.30-16.30 hrs.

Venue:

Dusit Thani College

Training Course fee:

9,900 Baht (Refreshments, Lunches and VAT included)
Instructor:

Mr.Nutt Teerapath

Personal Business Consultant, Group Operation Manager Founder of Facebook Fanpage “ความรู้รอบโรงแรม” (Hotel Knowledge) Instructor and Writer every Knowledge Posts in the Fanpage

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For enquiries and application, Please contact

Academic Services Department

1 Soi Kaenthong, Nongbon, Pravet, Bangkok 10250, Thailand

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