A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.  

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.

As health and wellness tourism is still trending and meets a market need, and as we open our country to join AEC, spa business tends to grow very fast. Entrepreneurs or spa managers or anyone who is interested to invest in a spa business must learn about spa management principles, spa business planning, marketing strategies that focus on finding selling points that are different from those of competitors, products’ information, spa supplies and equipment, in order to respond to needs of customers both from inside and outside Thailand.

The course provides you the opportunity to learn from one of the most famous specialists in Thailand. You will know the digital marketing techniques that can increase your income, expand customer base, establish new network, and create worldwide reputation for your hotel or company within a short period of time. This course will make you understand how to perform digital marketing correctly and effectively by yourself. Moreover, it can safe your money and time, as well as provide you practical outcomes.

This course provides accurate and effective processes of cost calculation and control and allows students to learn what kind of costs that they need in include when calculating the cost, how to calculate and how to price food and beverage that will make profit. 

Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing. 

Revenue management for hotels and resorts course will help students to understand how to expand and increase profit margin for your business by using high-level strategies to fix price, control vacant rooms, increase and control customer’s need, and establishing marketing strategies while being under strict supervision of the sales control system that allows you to gain more benefits than your competitors and increase sales and gain highest profits.  

The course offers knowledge on how to win the heart of customers, how to manage operation at the front desk, the importance of housekeeping section that impresses customers with their services, how to manage food and beverage service, how to control cost, the importance of kitchen management, health occupation, quality control, kitchen design, menu design, work force planning, as well as how to purchase raw materials.    Financial and accounting management of a hotel can evaluate the operation of hotel executives and owners. Personnel is also an important composition that drives all types of businesses. Therefore, human resource development and management, as well as a hotel’s crisis management and risk management measures are crucial for a business to be successful. Dusit Thani College invites successful hotel managers with vision, leadership and ethics in hotel management to give lectures to students of this course.

No matter how many stars your hotel gets, this course can help you to provide customer service like a 5-star hotel to satisfy your customers, increase the number of guests and sustainably increase your income.  

This course will help you understand and capable of applying modern techniques / strategies to human resource management system. This will help connect employees from different backgrounds and age together, along with establish good attitudes, promote synergy, and provide motivation for everyone. These effects will lead to efficient performance with great quality outcome that can impress everyone involved.  

This course will teach you techniques to successfully close a deal and get to organize bouquets both inside and outside your hotel. Tips on how to win customers’ heart and how to win over competitors, as well as bouquet preparation and supervision processes that guarantee the satisfactory of customers and the success of the work will also be shared. 

At present, MICE and events business make huge money. The key to the success of this business are strategies and sales management, and this course helps you to expand and set directions for your business to reach your goal and successfully and sustainably increase the sales.

หลักสูตรนี้ช่วยให้ท่านเข้าใจและสามารถวางแผน บริหารจัดการครัว ลดค่าใช้จ่าย เพิ่มผลกำไรให้ได้มากที่สุด

This course in suitable for anyone who wish to build their confidence in attending international social functions. You will learn about personality development, food and drinks, international etiquettes as well as cultural differences that will allow you to attend social functions at an international level with no awkwardness.   

Appropriately pricing hotel room will heighten the sale amount at all times and all channels. Your hotel will make highest profit and receive no problem or complain from any party.

This course is a starting point of professional bakers which aims to “establish your confidence that leads to your success”. To be a good baker, detail-orientation is important. In addition, a good baker must concentrate on your creation with determination and contribution. By joining this pastry and bakery course, students will learn and understand all the steps of baking pastries and bakeries including preparing ingredients, baking, decorating, and storing pastries and bakeries which are important basic foundations for a dessert chef-to-be. Students will also learn high-level techniques of baking and practice the techniques in a short time. As a result, they can adapt the knowledge to use and to create new products as well as to improve their business.