A successful hotel manager is not necessarily an expert in all aspects, but deep understanding on principles and the contents of their work are crucial, as well as high leadership skill and the ability to communicate and manage their tasks. In addition, a successful hotel manager should win the hearts of the heads of each department, the hotel staffs whose experience and expertise are higher, and older staffs under your supervision that are quite hard to handle. This course will allow you to understand strategies for a good hotel GM, concerning business aspect, how to make money, how to develop your leadership skills and influence your team, customer services, and techniques on how to work with hotel owners and executives from international hotel chains.
เรียนรู้หลักการบริหารจัดการ การวางแผนธุรกิจ กำหนดกลยุทธ์การตลาดของธุรกิจสปา หาจุดขายที่แตกต่างไปจากคู่แข่ง ตลอดจนข้อมูลในเรื่องของผลิตภัณฑ์ อุปกรณ์เครื่องใช้ที่เกี่ยวข้องกับการทำสปา เพื่อให้ธุรกิจสปาพร้อมรองรับ และตอบสนองความต้องการของกลุ่มลูกค้าจากทั้งในและต่างประเทศ
This course provides accurate and effective processes of cost calculation and control and allows students to learn what kind of costs that they need in include when calculating the cost, how to calculate and how to price food and beverage that will make profit.
Being a housekeeper is not an easy job, whether you are a housekeeper who works for a hotel, a resort, a service apartment or a company and an organization. A professional housekeeper that deserves praise and continuous career progress must produce good-quality work. In addition, they need to learn and get an opportunity to be trained about proper working steps. This course is suitable for not only a housekeeper, but also anyone who wish to learn how to perfectly take care of your house, how to use cleaning equipment and cleaning liquids that fit with different types of floors and how to care for your and your family’s clothing.
Revenue management for hotels and resorts course will help students to understand how to expand and increase profit margin for your business by using high-level strategies to fix price, control vacant rooms, increase and control customer’s need, and establishing marketing strategies while being under strict supervision of the sales control system that allows you to gain more benefits than your competitors and increase sales and gain highest profits.
The course offers knowledge on how to win the heart of customers, how to manage operation at the front desk, the importance of housekeeping section that impresses customers with their services, how to manage food and beverage service, how to control cost, the importance of kitchen management, health occupation, quality control, kitchen design, menu design, work force planning, as well as how to purchase raw materials. Financial and accounting management of a hotel can evaluate the operation of hotel executives and owners. Personnel is also an important composition that drives all types of businesses. Therefore, human resource development and management, as well as a hotel’s crisis management and risk management measures are crucial for a business to be successful. Dusit Thani College invites successful hotel managers with vision, leadership and ethics in hotel management to give lectures to students of this course.
This course will teach you techniques to successfully close a deal and get to organize bouquets both inside and outside your hotel. Tips on how to win customers’ heart and how to win over competitors, as well as bouquet preparation and supervision processes that guarantee the satisfactory of customers and the success of the work will also be shared.
At present, MICE and events business make huge money. The key to the success of this business are strategies and sales management, and this course helps you to expand and set directions for your business to reach your goal and successfully and sustainably increase the sales.
ศึกษาและเข้าใจ งานบริการส่วนหน้า (Front Officer Operations) วิธีการบริการลูกค้า และการรับมือกับปัญหาและอุปสรรค เพื่อให้เกิดประสิทธิภาพในการทำงาน สร้างความพึงพอใจให้กับลูกค้า และสร้างชื่อเสียงและรายได้ให้กับโรงแรม
This course in suitable for anyone who wish to build their confidence in attending international social functions. You will learn about personality development, food and drinks, international etiquettes as well as cultural differences that will allow you to attend social functions at an international level with no awkwardness.
This course is a starting point of professional bakers which aims to “establish your confidence that leads to your success”. To be a good baker, detail-orientation is important. In addition, a good baker must concentrate on your creation with determination and contribution. By joining this pastry and bakery course, students will learn and understand all the steps of baking pastries and bakeries including preparing ingredients, baking, decorating, and storing pastries and bakeries which are important basic foundations for a dessert chef-to-be. Students will also learn high-level techniques of baking and practice the techniques in a short time. As a result, they can adapt the knowledge to use and to create new products as well as to improve their business.
With updated and improved content, this high-quality course of Dusit Thani College will prepare you to confidently work on any cruise, in any hotel and leading restaurants in Thailand and abroad. Guided by faculty members from related departments of Dusit Thani College, you will be trained how to prepare Western and Thai food in theory and practice at the College for 2 months, plus on-the-job training at 3 leading entrepreneurs.
This course will prepare you to be a professional bartender. You will learn from basic knowledge about different types of alcohol drinks and know how to differentiate alcohol drinks by their aromas and flavors, as well as learn how to mix mocktail and cocktail, and to systematically manage your drink bar.
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